The Bird Commission

You’ve found a bug, so now how do you write it down with all the information that an engineer needs to fix it?

Not to stress you or anything, but a bug report is often the sole output of a tester and you’ll be judged by what you find and how you write it.

Breathe easier because here you’ll learn an easy format to remember everything the engineers need and your bug reports will look very professional too. You’ll get to see some pretty nasty, poorly written bugs and try to re-write them more accurately and professionally. All those bugs you found in Testing Basics, you’ll get to enter them into the bug database.

In the labs you will test on real buggy software and then write bug reports and feature requests in a real bug database.

Who Should Attend?

• Beginning Testers
• Testers that have never had a formal training class
• Accidental Testers and Testers that have learned on the job
• Technical Support Personnel that help with testing or want to transfer into the testing department
• Project Managers

Prerequisite:

• You should be used to using:  Internet browsers and Microsoft Word

Objectives:

• Identify poorly written and well written bug reports.
• Know and apply the formats for bug reports and feature requests.
• Know and follow the rules and avoids for professional bug report writing.</li
• Write professional, repeatable, concise bug reports and feature requests.