After you write the bug report, then what happens?

Go deep inside the life of a bug (report) and see how it travels through the company and winds up back in your hands for verification.

What are all those extra fields like priority and severity for? You’ll find out, along with how to decide what priority, severity or status to enter.

Learn how to verify a bug fix and what to do in tricky situations with partially fixed bugs or deferred bugs and how to “scrub” bugs reported by non-testers. You’ll practice scrubbing and verifying bugs on a “fixed” version of the buggy application.

The labs include practice using a real bug database and 2 versions of real buggy software to scrub and verify real bugs.

Who Should Attend?

  • Beginning Testers
  • Testers that have never had a formal training class
  • Accidental Testers and Testers that have learned on the job
  • Technical Support Personnel that help with testing or want to transfer into the testing department
  • Anyone interested in testing as a career
  • Project Managers

Prerequisite:

None.

Objectives:

  • Define the bug life cycle and the team member’s responsibilities at each phase from found to resolved and verified
  • Learn how to scrub and verify bugs and use the bug database correctly for each task
  • Wisely use your good judgement to concur a bug’s deferral or prepare a justification for it’s reconsideration

Your Next Step

  • To unlock the lessons, just click the “Buy Now” button and you’ll be directed to a secure payment page.
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    • Course curriculum

      1. Your Instructor

        FREE PREVIEW

      2. Welcome

        FREE PREVIEW

      3. Definitions

        FREE PREVIEW

      4. Getting Started

        FREE PREVIEW

      5. Download for The Labs

      1. Life Cycle Terminology

      2. Bug Life Cycle - Condensed Flow Chart

      3. Birth of a Bug

      4. Mid-life of a Bug

      5. End of a Bug

      6. Bug Life Cycle Quiz

      1. How is the Bug database Used?

      2. Abuses

      3. The Database Forms

      4. Enter A Bug Form

      5. Fix a Bug Form

      6. Verify a Bug Form

      7. Bug Database Features

      8. Bug Database Quiz

      1. Scanning for DUPs

      2. Reproducing the Steps

      3. Entering Bugs

      4. Statistics Fields

      5. Determining Behavior/Severity

      6. Lab 1 - Determining Behavior

      7. Determining Priority

      8. Lab 2 - Determining Priority

      9. Helpful Hints

      10. Reporting A Bug Cheat Sheet

      11. Reporting a Bug Quiz

      1. What is Bug Scrub?

      2. Why Scrub Bugs?

      3. Bug Scrub Questions

      4. Example Bugs to Scrub

      5. Scrubbing and the Database

      6. Examples of Bugs to Scrub Report from the Database

      7. Scrubbing A Bug Cheat Sheet

      8. Lab 3 - Scrub a Bug

      9. Scrub a Bug Quiz

      1. Testers Fixing Bugs?

      2. Fixing the bug

      3. Bugs to Fix Report from the Database

      4. Fix A Bug Cheat Sheet

      5. Bug Triage Meetings

      6. Fix a Bug Quiz

    About this course

    • $9.99
    • 66 lessons
    • 0 hours of video content

    Don't Defer

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    Your Instructor

    Jenn Flaa

    Instructor

    Jenn Flaa a serial entrepreneur with deep roots in technology and a passion for music. A kind of Dr. Jekyll and Ms. Hyde, if Hyde can be a rocker chick/song writer/author instead of a lunatic! She started her career as an engineer at NASA and a stint in Silicon Valley as a Quality Assurance Manager. She then started her first company, Vettanna. Its first job was to setup the QA department at eBay and train testers. Vettanna now provides IT Staffing, Projects and Consulting. She recently started The Bird Commission to deliver online & live training. Jenn sings and plays flute in three bands. Urban Fiction is a predominately 80s rock/dance band, The Zippy Katz is vintage jazz, and Wild Life Drive is poolside fun. She is a public speaker and is the author of "The Happiness Handbook: Living Your Extraordinary Life", "White Fawn" and a contributor to "Storm Stories: Hurricane Ian".